Publication

Selling insurance through agent networks

22 November 2022

Distribution is one of the biggest obstacles in offering insurance services to low-income households, small enterprises and rural communities. Digital channels offer new opportunities, but a more high-touch model is often needed to educate households about insurance and to build trust. Agent networks, such as those used in banking and microfinance, can help address some of these challenges faced in insurance. This brief presents ten lessons from banks, MFIs and existing experiences of insurers in establishing and using agent networks, laying out the different ways these networks can operate.

Article

Emerging Insight: Innovative partnerships to grow an insurance customer base

03 May 2021

Publication

Case Brief #9: Bradesco

01 August 2014

Some banks have started to develop partnerships with commercial outlets, such as shops or pharmacies, who provide a set of financial services on behalf of the bank. This model has been particularly successful in Brazil, where the number of bank branches remained stable from 2002 to 2011, but the number of banking correspondents experienced a 19 per cent annual growth rate. Find out about Bradesco’s experience using its extensive network of almost 47,000 banking correspondents to sell personal accident and funeral insurance.

Publication

Social Finance Working Paper #46: Assessing indebtedness

01 August 2007

Results from a pilot survey among steelworkers in São Paulo